FAQ

Terms and Conditions

Shipping

Shipping is usually within 24 Hours. Sometimes delays beyond our control can occur, we will notify you if a lengthy delay is expected.

Email confirmation

If you do not receive an email confirmation of your order then you have probably keyed in your email address incorrectly or Gremlins!. Please contact us if you need a copy of your order on Sales@TheRallyShack.co.uk.


Return Policy

The Rally Shack offer a no quibble 14 day return policy. If you are unhappy with your purchase return it to us within 14 days and we will credit your card the purchase price of the product. Please note:
Returns cannot be accepted if the item has been worn or washed. Some items are not returnable, such as earrings. All returns must be in the original packaging and with the original tags still attached.


Return postage and in the case of an exchange re-postage (ie. you need to change the size) is at the cost of the customer, unless you have received the wrong item in which case The Rally Shack will refund your postage costs.

Please use the contact us section to request a return.

International Shipping - We ship to the USA, Canada, Russia, Europe, UK.

We accept most credit and debit cards - We do not accept American Express.

We accept payment by Paypal to the registered Paypal address of the customer.

We do not share your details with any 3rd parties.

Cookies are only used to expand the customer shopping experience.  We do not track you once you have left our site.

Garment Care - A few tips to take care of our clothing.  Wash inside out with a cool wash setting with similar colours using a gentle cycle.  Iron inside-out on a low to medium setting.  Tumble dry on low setting or hang-dry.  Not recommended for dry cleaning.


Any other questions, please use the contact us section of the website.