Terms and Conditions
We usually ship First Class within 24 hours of you placing your order. Sometimes delays beyond our control can occur, we will notify you if a lengthy delay is expected.
If you do not receive an email confirmation of your order then you have probably keyed in your email address incorrectly. Please contact us if you need a copy.
All Orders Made in December Can be Exchanged or Refunded Until the 14th January, 2021, Under Our Extended Return Policy!
The Rally Shack offer a no quibble 14 day return policy. If you are unhappy with your purchase return it to us within 14 days and we will credit you the purchase price of the product. Please note:
Returns cannot be accepted if the item has been worn or washed. Some items are not returnable, such as earrings. All returns must be in the original packaging and with the original tags still attached.
in the case of non-delivery due to the courier or Royal Mail losing the item - The customer must notify us within two weeks of the order being shipped. The customer is advised that their local sorting office must be contacted and informed of non-delivery. We will then instigate a claim against the courier and proceed with a refund.
Return postage and in the case of an exchange re-postage (ie. you need to change the size) is at the cost of the customer, unless you have received the wrong item in which case The Rally Shack will refund your postage costs.
Please use the contact us section to request a return.
International Shipping - We ship to the USA, Canada, Europe, UK.
When buying from this site you are making an offer to purchase goods which, if accepted by us, will result in a binding contract.
We accept most credit and debit cards - We do not accept American Express.
We use Sage Pay to collect and process transaction information - https://www.sagepay.co.uk/policies/security-policy
We accept payment by Paypal to the registered Paypal address of the customer.
We do not share your details with any 3rd parties.
Correspondence can be sent to :The Rally Shack, Ailwine Road, Upwood, PE262QH.
Cookies are only used to expand the customer shopping experience. We do not track you once you have left our site.
Any other questions, please use the contact us section of the website.