Privacy Policy

This privacy policy sets out how The Rally Shack uses and protects any information that you give The Rally Shack when you use this website.

The Rally Shack is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

The Rally Shack may update this policy - You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information:

  • Name and address details
  • Contact information including email address
  • IP Address
  • Demographic information such as postcode, address for delivery purposes.
  • Other information relevant to customer satisfaction - ie; Which pages on our website you visited, how long you stayed there, etc.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • To process your order and obtain payment
  • Internal record keeping
  • We may use the information to improve our products and services
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided - This will only occur if you check the box during checkout.

Mailing Lists

You can sign up for our mailing lists during checkout.  If you choose to, we will send you updates and offers through email to the address you provided, you can cancel this service at any time by clicking unsubscribe at the bottom of each newsletter.  We do not share this mailing list with anyone else. You will not receive any contact from other companies.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place, (in accordance with PCI DSS regulations), suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. We do not track you after you have left our website.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us.  Another option is to click unsubscribe in one of our marketing mails.

We will not sell, distribute or lease your personal information to third parties - period.  We do not believe that any 3rd party companies should have access to your personal details and will never sell on your information.

We do not store customer credit card details.  All transactions are processed by Sagepay.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable to cover postage. If you would like a copy of the information, please contact us

If you believe that any information we are holding on you is incorrect or incomplete, please write to or contact us, as soon as possible. We will promptly correct any information found to be incorrect.